Shipping Policy
Father's Day Shipping Cutoff Times
| Shipping Method | For Delivery by Father's Day (Sunday 6/21) |
|---|---|
| FedEx Standard (Ground/Home) | Order by 11:59 pm ET on Sunday 6/14 Orders shipped Standard will no longer arrive by Father's Day |
| FedEx Expedited (Express 2-Day) | Order by 12:00 pm ET on Wednesday 6/17 |
Due to high temperatures and perishable nature of our product/risk of melting, Standard/Ground shipping is not available as a shipping method for deliveries to some states (noted below)
Customers in the states listed below will automatically be offered “Second Day” shipping during checkout. Those orders will be expedited to ensure the safety and quality of our product.
Deliveries to these listed locations requiring Second-Day not eligible for Free Standard Shipping promotions. These orders (Orders $75+) are however eligible for reduced-rate Second Day Shipping. You will see an automatic discount applied as a "Warm Weather Shipping Rate" at checkout with one of the rates displayed above. We apologize for any inconvenience this may cause.
Additionally, the following ZIP code ranges will be also upgraded to the Warm Weather shipping due to information provided by our shipping carrier partners. Customers orders will be expedited to ensure the safety and quality of our product.
Shipping Methods and Fulfillment Times
Shipping Methods and Fulfillment Times
Warm Weather Shipping In Effect (see map below)
| Shipping Method | For orders placed by 11:59pm ET |
|---|---|
| FedEx Ground (Standard) Warm Weather Restrictions Apply. Availability limited to Select Areas during the Spring and Summer months. Ground Shipping not available to AK and HI. |
Ship within 1-2 business days (Mon-Sat)* |
| FedEx Expedited Warm Weather Adjustments available to Select Areas. Expedited Shipping available to All States. |
Orders placed Mon-Tue ship within 1-3 business days* Orders placed Wed-Fri ship the following Monday* Orders placed Sat-Sun ship the following Tuesday* |
| Shipping Method | For Orders Placed by 11:59pm ET |
|---|---|
| FedEx Standard (Ground/Home) All Shipments are cold-packed with ice packs as needed. Warm Weather Restrictions may apply. Ground Shipping availabililty limited to Select Areas during the Spring and Summer months. Ground Shipping not available to AK and HI. |
Ship within 1-2 business days. During Warm Weather, may take up to 2 additional days in transit. During Cold Weather, may take up to 5 additional days in transit. |
| FedEx Expedited (Express 2-Day) All Shipments are cold-packed with ice packs as needed. Expedited Shipping available to All States. Warm Weather rate adjustments available to Select Areas. Shipments to AK and HI will incur an additional $35 surcharge. |
Ships within 1-3 business days. May take up to 2 additional days in transit. Sunday: Ships on Tue Monday: Ships on Wed Tuesday: Ships on Wed * Wednesday: Ships on Mon * Thursday: Ships on Mon * Friday: Ships on Mon * Saturday: Ships on Tue |
To reduce the risk of your chocolate melting, please retrieve and open the package as soon as possible after delivery.
*To prevent melting, orders received Wednesday through Friday will ship the following Monday to reduce the time spent in transit or sitting in a warehouse or vehicle.
After shipments leave Lindt fulfillment facility and are in FedEx ownership, Lindt is not liable for FedEx delivery timing. Customers can check order status at FedEx Tracking.
Shipping Rates
| Cart Total |
FedEx Ground (Standard) Warm Weather Restrictions Apply. Availability limited to Select Areas during the Spring and Summer months. Ground Shipping not available to AK and HI. |
FedEx Expedited Shipments to AK and HI will incur additional $35 surcharge |
Discounted Expedited For Warm Weather Restricted Areas |
|---|---|---|---|
| Up to $25 | $9.99 | $29.95 | N/A |
| $25.01 to $50 | $11.99 | $31.95 | N/A |
| $50.01 to $65 | $12.99 | $32.95 | N/A |
| $65.01 to $100 | $13.99 | $35.95 | $18.00 |
| $100.01 to $150 | $15.99 | $37.95 | $20.00 |
| $150.01 to $200 | $17.99 | $39.95 | $22.00 |
| $200.01 to $350 | $19.99 | $41.95 | $24.00 |
| $350.01+ | 7% of subtotal | 12% of subtotal | N/A |
*Discounted Expedited Shipping: Orders $65-$350 that don't qualify for Standard Ground Shipping due to warm weather shipping restrictions will receive a discount of $17.95 on the expedited rate. This discount will automatically be applied at checkout. Expedited orders $350+ that do not qualify for a shipping discount may still be eligible for volume discounts. See Offer Details.
Warm Weather Shipping
Warm weather shipping is in effect for some areas. Due to the risk of product melting during transit, some shipping options are not available for delivery to some areas. During the summer we ship on ice as needed, to ensure product integrity.
To reduce the risk of your chocolate melting, please retrieve and open the package as soon as possible after delivery.
Warm Weather Shipping
(Effective April - October)
During warmer months, our Warm Weather Shipping policy is in effect for some areas. Due to the risk of items melting during transit, some shipping options may not be available on our website for delivery to some areas.
Why Some Shipping Options May Not Appear
Chocolate is heat-sensitive and should not be in transit with ice for more than 2 days during warm weather.
For this reason, Standard Ground Shipping options may not be offered at check-out if the destination cannot be reached within 2 days.
If Ground Shipping is available during checkout, it means your order can safely arrive within that 2-day window.
What “Expedited Shipping” Means
You may see Expedited or 2-Day Shipping as your only available option.
PLEASE NOTE: This does not mean your order will arrive in 2 days — it means once it ships, it will only spend up to 2 days in transit.
To minimize time in transit, especially over weekends:
- Orders placed Wednesday to Friday will usually ship the following Monday
(This helps keep maintain the quality of your chocolate by keeping it out of warmer carrier facilities over the weekend.)
See the map below to determine the transit days for your order.
Keeping Your Chocolate Safe
We pack shipments with ice packs as needed to ensure product integrity to warm weather areas.
To reduce the risk of your chocolate melting, please retrieve and open the package as soon as possible after delivery.
Tracking Your Order
Once your order leaves the Lindt fulfillment facility, it is picked up and in the hands of FedEx. Lindt is not liable for FedEx delivery timing.
You can track your shipment at FedEx Tracking with a link porovided in your Shipping Confirmation email
If you need help tracking your order, please contact us.
Shipping timelines can be confusing, but we want to help simplify it. Please don't hesitate to call us at 1-877-695-4638 and we'll figure out how to get your package to you when you need it.
Blue - Standard Shipping
Yellow - Seasonally Restricted Area (Expedited Only)
Brown - Expedited Shipping Only
Areas on map are approximate. For most accurate results, enter your ship-to zip code at checkout.
Shipping method is currently restricted to Expedited for the following regions:
Alabama
Arizona
Arkansas
California
Colorado
Florida
Georgia
Illinois
W Indiana 47400-47499
W Indiana 47800-47999
Iowa
Kansas
Louisiana
Michigan 49800-49999
Minnesota
Mississippi
Missouri
Nebraska
Nevada
New Mexico
Oklahoma
SW South Carolina 29800-29999
Texas
TN/VA 24200-24399
TN/VA 24600-24699
TN/VA 37600-37999
Utah
Wisconsin
W Tennessee 38000-38199
Alaska
Hawaii
Additional Shipping & Delivery Information:
FedEx Shipping & Delivery
After you've submitted your order and received a valid FedEx Tracking number (tracking numbers are emailed at approximately 11:00 pm ET on the day your order ships), you have the option to customize your shipping arrangements with our FedEx shipping partner. To do so, please visit Fedex Delivery Manager for further information. You must create an account with FedEx for this FedEx delivery customization option.
After First Delivery Attempt
Although your order is cold-packed to prevent melting, due to the perishable nature of our products we cannot be responsible for the condition of orders that are not able to be delivered on the first attempt, or that you may have updated or revised through any customization options with our FedEx shipping partner.
Multiple Ship-to Addresses
Lindtusa.com does not currently offer shipments within a single order to multiple addresses. While this feature may be supported in the future, at this time you will need to place a separate order for each shipping address.
Order Confirmation and Tracking
After placing your order you will receive an order confirmation email. After your order ships, you will receive a shipping confirmation email, which will also contain tracking information. If you don't see either email, please check your email spam folder. If you have shipped to multiple addresses, you will receive a single order confirmation email, and separate shipping confirmation emails for each shipping address.
Shipping Restrictions
At this time, we cannot ship to any APO, DPO, FPO, MPO, or P.O. Box addresses. If the address contains any of the accronyms, no shipping methods will appear and you will not be able to place your order. We apologize for any inconvenience. We are working with our delivery partners to deliver to these addresses in the future.