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Shipping Policy

Shipping Methods
Every order is cold-packed with care to ensure your chocolate arrives cool, fresh and in delicious condition.
Shipping Method FedEx Ground (2-5 days) FedEx 2-Day FedEx Overnight
Locations All states except
Alaska & Hawaii
All States All States
Orders placed prior to 1:00 pm EST leave Lindt within 1-2 business days
(Mon-Wed)
on date of order
(Mon-Wed)
on date of order
(Mon-Thu)
Orders placed after 1:00 pm EST will be processed on next non-holiday business day, and will then follow the schedule above.
Residential deliveries via Ground shipping now include Saturday (weekend) delivery. Saturday (weekend) deliveries are not available with 2-Day or Overnight Shipping or with Ground ship to non-residential or business addresses. We are unable to ship via any method to PO Boxes, APO, FPO, DPO, or international addresses.
For cancellations or changes call Lindt Customer Service at +1 877 695 4638 within 1 hour of placing your order.


Delivery
During the checkout process on our website, you will have the option to choose from available FedEx delivery methods. We will ship your order to the shipping address(es) you provide. Please provide a street address, suite or apartment numbers when necessary to ensure proper delivery. Please take extra care when entering as Lindt cannot bear responsibility for shipping errors due to inaccurate or incompletely entered addresses.

After you've submitted your order and received a valid FedEx Tracking number (tracking numbers are emailed at approximately 11:00 pm EST on the day your order ships), you have the option to customize your shipping arrangements with our FedEx shipping partner. To do so, please visit www.fedex.com/us/delivery/ for further information. You must create an account with FedEx for this FedEx delivery customization option.

Unfortunately, and due to the perishable nature of our products, we cannot be responsible for the condition of orders that are not able to be delivered on the first attempt, or that you may have updated or revised through any customization options with our FedEx shipping partner.
Saturday delivery and shipping to PO Boxes, APO/FPO/DPO
Great news! Residential deliveries via Ground shipping now include Saturday (weekend) delivery (in some states, Saturday delivery is not available during current "warm/higher heat season" - see listing below for states that are included in Saturday delivery. If your (delivery address) state is not listed, unfortunately we cannot ship for Saturday delivery during these warmer season due to potential issues keeping product cold while shipping. Saturday (weekend) deliveries are not available with 2-Day or Overnight Shipping or with Ground ship to non-residential or business addresses. We are unable to ship via any method to PO Boxes, APO, FPO, DPO, or international addresses.

*Orders must be entered by 1:00 Thursday for Saturday delivery for the following states:
NY / PA / WV / VA / NC / SC / OH / MI / KY / TN / MD / NJ / DE / ME

For Saturday delivery to the following states, orders must be entered by 1:00 p.m. Eastern time on Friday:
NH / MA / RI / CT / VT
Shipping Gift Cards
Gift cards being sent alone via standard shipping (USPS First Class) are sent free of charge. If you wish to expedite your gift card order, you may select FedEx options, and applicable charges will be displayed during checkout. Please note: Gift cards shipping with other chocolate product will be sent via FedEx methods only. This is to ensure proper quality of the chocolate during shipment. For more details on our gift cards, see the Gift Cards product page.
Multiple ship-to addresses
An order placed online cannot be shipping to multiple addresses. To ship to multiple addresses, please call +1 877 MY LINDT   (+1 877 695 4638) and a Lindt representative will assist you.
Shipping Rates
Cart Total FedEx Ground FedEx 2-Day FedEx Overnight
up to $25 8.95 17.95 26.95
$25.01 to $50 10.95 19.95 28.95
$50.01 to $75.00 11.95 20.95 29.95
$75.01 to $100 12.95 21.95 30.95
$100.01 to $150 14.95 23.95 32.95
$150.01 to $200 16.95 25.95 34.95
$200.01 to $350 18.95 27.95 36.95
$350.01 and over 6% of net sales 9% of net sales 12% of net sales