Shipping

Please note – Exception to regular shipping timing:

Due to high volume and the winter storm in the northeast U.S. your order (using ground shipping) may require an additional 2-3 days lead time prior to shipping. We apologize for any inconvenience this may cause you. Please find more information regarding your order status at the Lindt Order Status Page.


All orders are packed with care to ensure your chocolate arrives fresh and in delicious condition.

After shipments have left Lindt fulfillment facility and are in FedEx ownership, Lindt is not liable for FedEx delivery timing. Customers can check order status by using their tracking number at FedEx.com tracking.

Shipping Methods

Shipping Method Orders placed before 1:00pm ET leave Lindt
FedEx Ground (Standard)
all states except AK, HI 		Within 1-2 business days (Mon-Sat)
FedEx 2-Day (Second Day)
all states 		On date of order (Mon-Wed)
FedEx Overnight (Next Day)
all states 		On date of order (Mon-Thu)
Orders placed after 1:00 pm ET will be processed on next non-holiday business day, and will then follow the schedule above.
We are unable to ship via any method to PO Boxes, APO, FPO, DPO, or international addresses (U.S. only). Residential deliveries via Ground shipping now include Saturday (weekend) delivery. Saturday (weekend) deliveries are not available with 2-Day or Overnight Shipping or with Ground ship to non-residential or business addresses.

Shipping Rates

Cart Total FedEx Ground (Standard) FedEx 2-Day (Second Day) FedEx Overnight (Next Day)
Up to $25 $8.95 $17.95 $26.95
$25.01 to $50 $10.95 $19.95 $28.95
$50.01 to $75 $11.95 $20.95 $29.95
$75.01 to $100 $12.95 $21.95 $30.95
$100.01 to $150 $14.95 $23.95 $32.95
$150.01 to $200 $16.95 $25.95 $34.95
$200.01 to $350 $18.95 $27.95 $36.95
$350.01 and up 6% net sales 9% net sales 12% net sales

Free Shipping

Lindt occasionally offers free shipping promotions. Check our Sales and Special Offers page to see if a free shipping promotion is currently available.

Delivery

During the checkout process on our website, you will have the option to choose from available FedEx delivery methods. We will ship your order to the shipping address(es) you provide. Please provide a street address, suite or apartment numbers when necessary to ensure proper delivery. Please take extra care when entering as Lindt cannot bear responsibility for shipping errors due to inaccurate or incompletely entered addresses.

After you've submitted your order and received a valid FedEx Tracking number (tracking numbers are emailed at approximately 11:00 pm ET on the day your order ships), you have the option to customize your shipping arrangements with our FedEx shipping partner. To do so, please visit www.fedex.com/us/delivery for further information. You must create an account with FedEx for this FedEx delivery customization option.

After first delivery attempt

Although your order is cold-packed to prevent melting, due to the perishable nature of our products we cannot be responsible for the condition of orders that are not able to be delivered on the first attempt, or that you may have updated or revised through any customization options with our FedEx shipping partner.

Saturday delivery and shipping to PO Boxes, APO/FPO/DPO

Great news! Residential deliveries via Ground shipping now include Saturday (weekend) delivery (in some states, Saturday delivery is not available during current "warm/higher heat season" - see listing below for states that are not included in Saturday delivery due to potential issues keeping product cold while shipping. Saturday (weekend) deliveries are not available with 2-Day or Overnight Shipping or with Ground ship to non-residential or business addresses. We are unable to ship via any method to PO Boxes, APO, FPO, DPO, or international addresses.

Due to the risk of heat damage and required "air" delivery, Saturday delivery is not available to the following states:
AK, AL, AZ, CA, FL, GA, HI, LA, MS, NV, TX

Shipping Gift Cards

Gift cards being sent alone via standard shipping are sent free of charge. If you wish to expedite your gift card order, you may select FedEx options, and applicable charges will be displayed during checkout. Please note: Gift cards shipping with other chocolate product will be sent via FedEx methods only. This is to ensure proper quality of the chocolate during shipment. For more details on our gift cards, see the Gift Cards product page.

Multiple ship-to addresses

An order placed online can be shipped to multiple addresses. To ship to multiple addresses, enter and save the first address during checkout, and you will then have the option to use multiple shipping addresses. Alternatively you may call +1 877 MY LINDT   (+1 877 695 4638) and a Lindt representative will assist you.

Order Confirmation and Tracking

After placing your order you will receive an order confirmation email. After your order ships, you will receive a shipping confirmation email, which will also contain tracking information. If you don't see either email, please check your email spam folder. If you have shipped to multiple addresses, you will receive a single order confirmation email, and separate shipping confirmation emails for each shipping address.